Returns & Refunds

If you are not completely satisfied with you order we can offer a refund or exchange for the full value of the goods (excluding delivery charges) providing they are returned to us within 30 days of purchase and you provide us with your unique Order Reference Number.

In such an instance please call KMI Team between 9-5pm Mon-Fri Tel.

KMI Customer Care Team – Freephone 0800 028 7321

or fill in our online form and you will be advised on how to claim your refund/exchange.